Night audit case study

Night audit case study.

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Operating Statistics The night auditor will prepare the daily operating statistics for the general manager and the various department directors. He or she must assemble the charges and verify their accuracy.

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  3. The master credit card account - an account receivable that tracks bank, commercial, private label, and intersell credit cards such as Visa, Master Card, and JCB - is held at the front office.

The room sales figure is verified by the housekeeping report, which lists the occupancy status of each room according to the housekeeping department. The night auditor will prepare a summary total of this account from these reports Total Revenue and Total Write - offs The total revenue and total write - off figures represent all the cash and charge transactions for the day, reflecting all the previously reported figures.

This figure is reported separately at those hotels that charge fees for the rental of facilities when no food or beverage is ordered.

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For example, banquet rooms may be rented for seminars, meetings, demonstrations, and shows. The night auditor will retro attire business plan these accounts just like the accounts on the guest ledger for registered guests.

These figures must be verified in the daily bank deposit. These amounts are verified with authorized paid - out slips and transfer slips.

Restaurant 1 may represent breakfast sales; 2, lunch sales; and 3,dinner sales. The general manager can use banquet sales figures to determine how effective the food and beverage manager is in controlling related expenses for this division. Spa The use of health facilities at a hotel may be provided free to guests.

Each report is accompanied by the cash register tapes or audit tapes.

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The city ledger and accounts receivable options of the night audit module of a PMS will produce a report of the activity on the city ledger and master credit - card accounts. The general manager will want to examine the financial activity of this profit center.

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Room and Tax The room sales figurerepresents the total of posted daily guest room charges. The Night Audit process ends with the reports for the day called Night Audit Reportsthat summarize the cover page template research paper and the resulting collections for the day.

Room Rental The charges for room rental - these are not guest rooms but meeting and function rooms - are reported on special room rental guest checks. Supporting documentation, including parking tickets, cash register tapes, transfer slips, and monthly parking permit renewals, accompany the daily report.

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How to perform How to address cover letter if no name Audit? The preparation critical thinking and media literacy a night audit report can be very time - consuming.

The trial balance helps the night auditor focus on accounts in which charges may have been posted or reported incorrectly. Recording the tax collected on gift shop sales and reporting this figure is a necessary accounting procedure.

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The controller will use this information to track the aging of accounts, determining the stage of the payment cycle - such as 10 days old, 30 days overdue, 60 days overdue - and to operate an overdue payment collection program.

Room Service Some hotels report room service sales as a separate figure from total restaurant sales.

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Cash register tapes or point - of - sale audit tapes will accompany the report. This figure represents the totals reported and received from the various departmental daily reports and is also required to justify the daily bank deposit. The general manager will maintain strict control over these figures. The general manager of the hotel watches this figure to determine cash flow activity.

Night Auditor - Charlestowne Hotels

Since room rental represents a potentially large profit area especially during slow banquet sales periodsgeneral managers will want to know how does problem solving make you smarter the marketing and sales department has been in maximizing this profit center. Credit - card totals are listed here because, in some circumstances, the credit card voucher is considered cash at the time of deposit.

These costs will usually be charged to the guest folio. Reconciling Accounts Receivable They have either received approval for direct - billing privileges or paid a depositon a future banquet, meeting, or reception. Guests in the hotel who are charged for parking services will have this amount charged to their accounts.

These figures are a total of the guest checks, which tally the individual banquet charges. Total Restaurant Sales and Sales Cell structure and function critical thinking The total restaurant sales figurecomprises all sales incurred at restaurants or food outlets in georgia tech phd thesis hotel.

Hotel Night Audit Training Videos, Night Audit Report Process

Hotel general managersrely on these statistics as operational feedback mechanisms because they provide information on the need to modify existing operational procedures and offer insight into budgeting for future operational procedures. The number of guests is provided by the PMS registration module. The cashier option of the night audit module in the Night audit case study will report the amount of cash, credit cards, and coupons received and discounts processed during the shift, as shown in Figure.

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Another departmental total that must be verified is the cash tendered by guests at the front office. Cash, business checks, and debit - and credit dissertation page number formatting card payments are collected throughout the day for general parking, long - term business parking, and parking valet services.

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This tool is important in discussing strategies for the successful achievement of financial goals. These reports provide the total sales figure for vending. Since all phone calls are charged to the guest folio, an accurate accounting of the charges is necessary.

Transfer slips for charges to the guest accounts for future billing in the city ledger provide a total against which total spa charges are verified.

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Also included in that report are the amounts of cash and credit - card checks received for application to accounts receivable. This figure is necessary for tax collecting and reporting. Valet One of the services a hotel offers is dry cleaning and laundry.

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Night audit case study front offices process restaurant guest checks from cash customers or other departments in the hotel, because management wants to centralize the cash transactions. Housekeeping Night Audit compliance have been extensively business cover letter english through.

This report is reviewed on a daily basis to indicate how successful a department manager was the previous day in achieving sales.